# 🔐 Privacy Policy
# 1. Introduction
This Privacy Policy establishes how Envone SRL collects, uses, stores, and protects the personal data of its users, in compliance with the current legislation on data protection.
The use of the platform implies full acceptance of this Policy. In case of disagreement, the User must refrain from using the services.
Our services are not directed to minors under 18 years old, and we do not deliberately collect data from minors. If a minor provides us with personal information without the authorization of their parents/guardians, we will proceed to delete it as soon as it is detected.
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# 2. Data Collected
We may collect, directly or indirectly, the following information: • Identification data: first name, last name, email address, phone number. • Technical data: IP address, browser, operating system, access logs, device identifiers. • Usage data: activity within the platform, interaction history. • Additional information: data voluntarily provided by the User (e.g. forms, surveys, support).
Envone SRL does not request or process sensitive data (health, religion, political orientation, etc.), unless required by law and with the User’s express consent.
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# 3. Purpose of Processing
The data may be used to: • Provide, maintain, and improve the service. • Manage user accounts and authentication processes. • Process payments, billing, and administrative matters (if applicable). • Send notifications necessary for the provision of the service. • Comply with contractual, legal, or regulatory obligations. • Prevent fraud, misuse, or unlawful activities. • Develop improvements and new functionalities based on usage metrics.
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# 4. Information Sharing
• Envone SRL does not sell, rent, or trade personal data to third parties.
• Data may be shared with trusted providers and partners (e.g. hosting, payment gateways, messaging, technical support) always under confidentiality agreements and solely for purposes related to the provision of the service.
• We may disclose information when required by law, judicial authority, or competent administrative authority.
• In case of international data transfers (for example, when using cloud services), we will ensure that they are carried out under adequate legal mechanisms.
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# 5. Cookies and Tracking Technologies
• The platform may use cookies and similar technologies for technical, analytical, and user experience improvement purposes.
• The User may configure their browser to reject cookies, although this may limit or affect certain service functions.
• By continuing to use the Platform, the User consents to the use of these technologies under the terms described herein.
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# 6. Data Retention
• Data will be kept while the User’s account is active or as long as necessary for the provision of the service.
• Once the relationship has ended, the information may be retained for an additional period solely to comply with legal, contractual, regulatory obligations, or to resolve disputes.
• After such period, the data will be securely deleted or anonymized.
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# 7. User Rights
The User may exercise, at any time, the following rights: • Access to their personal data. • Rectification or update of inaccurate or incomplete information. • Erasure of their data, when legally applicable. • Objection to the processing of their data in certain cases. • Portability of information, under the terms provided by applicable law.
To exercise these rights, the User must send a written request to privacy@envone.com. Envone SRL may require identity verification before processing the request.
The exercise of these rights will not affect the lawfulness of the processing based on prior consent.
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# 8. Information Security
• Envone SRL applies appropriate technical, organizational, and administrative measures to protect personal data against unauthorized access, loss, alteration, or destruction.
• Nevertheless, the User acknowledges and accepts that no system is 100% infallible, assuming the inherent risks of using digital services.
• Envone SRL will not be responsible for incidents arising from third-party attacks, force majeure, or negligent behavior of the User (e.g. sharing passwords).
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# 9. Policy Modifications
• Envone SRL may update this Privacy Policy at any time to reflect legal, technical, or commercial changes.
• Any modification will be published on the official website and will become effective upon publication.
• Continued use of the Platform after such modifications will imply acceptance of the changes.
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# 10. Final Provisions
This Policy forms an integral part of the Terms and Conditions of Use of Envone SRL. Provisions related to security, confidentiality, limitation of liability, and data retention will remain in force after the termination of the contractual relationship, to the extent necessary.
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